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Sears Parts Location - Buying Parts from Sears Virtual Store
Sears, Roebuck, & Co. maintains a wide network of retail stores throughout North America.
However, spare parts may be available only on specific locations. So, in order to make the parts buying process easy and comfortable, parts can optionally be looked for through the online store, ordered, paid for, and then collected from a nearby retail showroom.
This is where the concept of buying parts from the virtual (online) store comes in. The concept of buying a part from the virtual store and then picking up the merchandise from a chosen store is yet another milestone in Sears’s customer-friendly way of doing business. Keeping busy customers in mind, Sears has made online buying even easier than buying from a neighborhood store, so that more and more customers get into the habit of shopping online from the comfort of their homes and then pick up their merchandise from any store location of their choice.
The following procedure for locating a Sears store near a customer’s residential address is provided in the FAQ section of Buy Online Pick Up In Store website. Most of these products may have been purchased either via online store or in retail showrooms but the pickup and delivery mechanisms are same for both.
Sears Parts Location - procedure for online customers to follow:
1. A customer can select any item online with the “Buy Online Pickup in Store” symbol.
2. After product selection, the customer should enter residential Zip code of on product delivery tab
3. In the next step, the customer can choose any store with the item in stock
4. Now, the customer needs to check out and Sears will send a e-mail notification with pickup instructions.
5. Once the customer receives the store’s notification e-mail, he or she can go to the pre-selected store with a copy of the notification e-mail and proof of payment (credit card) and proceed to store’s Pickup area.
6. By entering credit card info at the customer service desk Kiosk, a customer can activate the process of product delivery. Once completed the store personnel bring the purchased item to the customer.
If any part order is placed via online storefront after the store’s closing hours, then the prospective customer will receive an e-mail notification regarding the order process the following business day. Sears has made it possible for its thousands of customers to shop online at any hour of the day from the comfort of their homes or offices and yet get notified about the status of their purchases within the next business day. The customer has the additional benefit of picking up his merchandise from the nearest Sears store provided the store has his or her purchased item in stock.
However, these types of purchase options are not available for their jewelry and watch products and their spare parts.
Time and again Sears has proved that it cares for its customers and goes the extra mile to ensure maximum comfort and convenience to these patrons. These simple measures again reinforce the company’s customer-friendly approach to doing business. Sears parts location and parts buying from Sears are hassle free procedure.
|Last Updated ( Friday, 26 February 2010 )|